1win KYC & AML Policy

1win applies KYC and AML procedures to verify the identity of each account holder, prevent fraudulent activity, and combat financial crime at every level of platform use. These procedures form the foundation of user safety and fair play across all services.

• Assurance of fair play and equal conditions for all registered users;
• Protection of personal data and account information in accordance with applicable standards;
• Full transparency in transaction monitoring and account management;
• Ongoing compliance with regulatory requirements set by licensing and governing authorities;
• Prevention of misuse, manipulation, and illegal financial activity on the platform.

Every new user registered on 1win is required to complete a mandatory ID verification process before withdrawals are processed or certain account features are accessed. Document submission may be requested at any stage of account activity, and failure to comply may result in account restrictions.

The following document categories may be requested during the identity check process:

• A valid, government-issued photo ID such as a national identity card, passport, or driving licence;
• Proof of address in the form of a recent utility bill, bank statement, or official correspondence confirming the user’s residential address;
• Confirmation of ownership of the payment method used to deposit or withdraw funds, which may include a bank statement or a screenshot of a linked digital wallet;
• Additional supporting documents as deemed necessary by the compliance team based on account risk assessment.

1win implements a comprehensive set of security measures to detect, prevent, and report money laundering, terrorism financing, and other forms of illegal financial activity conducted through the platform. These controls are applied consistently and reviewed on an ongoing basis.

• Continuous transaction monitoring to identify patterns inconsistent with normal account behaviour;
• Automated detection rules that flag unusual or high-frequency activity for review;
• Enhanced due diligence procedures applied to accounts associated with elevated risk indicators;
• Manual reviews of large transfers or transactions that deviate significantly from established account history;
• Risk scoring applied to user accounts based on activity, geography, and behaviour;
• Screening of users against international sanctions lists and politically exposed persons (PEP) databases;
• Reporting of suspicious activity to competent authorities in accordance with applicable legal obligations.

1win enforces a strict set of platform restrictions to support the integrity of its KYC and AML obligations and to maintain a secure environment for all registered users. Any action that undermines identity verification, financial controls, or account security is considered a violation of platform policy.

The following activities are strictly prohibited:

• Creating or operating multiple accounts under the same or different identities (multi-accounting);
• Submitting forged, altered, or stolen documents during the document submission or verification process;
• Conducting or attempting to conduct transactions intended to launder funds or conceal the origin of money;
• Manipulating platform systems, games, or financial processes to gain an unfair advantage;
• Sharing, transferring, or selling account access to any third party;
• Using payment instruments that are not owned or directly controlled by the registered account holder;
• Providing false or misleading personal data at any stage of registration or identity verification.

Any breach of KYC or AML obligations by a user will result in enforcement action proportionate to the nature and severity of the violation. 1win reserves the right to act immediately upon detection of non-compliant behaviour without prior notice to the account holder.

Enforcement measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of active bets or associated winnings, and reporting of relevant information to competent regulatory or law enforcement authorities where applicable.

Each registered user bears direct responsibility for maintaining accurate and current personal data within their account at all times. Users are required to complete the ID verification process within the timeframe specified by the platform and to respond promptly to any requests for additional documentation issued by the compliance team. All payment methods linked to an account must be owned and exclusively operated by the account holder; the use of third-party financial instruments is not permitted under any circumstances. Users who become aware of suspicious activity on their account, or who have reason to believe that their account has been accessed by an unauthorised party, are expected to report this to the support team without delay. Cooperation with verification procedures is a condition of continued account access and participation in platform services.

1win is committed to upholding the principles of fair play and full transparency in order to protect every user and maintain a secure, trustworthy operating environment. These principles are embedded in all compliance procedures and reflect the platform’s approach to responsible operations.

• Full compliance with established KYC and AML standards as required by applicable regulatory frameworks;
• Strict confidentiality and protection of personal data in accordance with relevant privacy obligations;
• Ongoing transaction monitoring to detect and respond to suspicious activity across all accounts;
• Active prevention of platform manipulation, unfair behaviour, and identity-related fraud;
• Dedicated user support available to address questions and concerns related to account safety and security measures;
• Shared responsibility between the platform and its users in maintaining a safe gaming environment;
• Equal application of account protection standards and verification requirements to all registered users.